Public Workshop Cancellation Policy

PAYMENT AND CANCELLATION POLICY:
Full payment is due at the time of purchase. Cancellations of all workshops made at least two weeks (10 business days) before the start date are permitted and refunds will be arranged as store credit. 
Missing a class:
Sufficient Notice:  If you know you will be unable to attend a class and would like to organise a make-up class, you are required to give us at least 10 business days notice. If sufficient notice is received, we will find a mutually suitable time for you to transfer to another class (numbers permitting).
Under 10 business days notice: If you are absent on your booked day of workshop or are unable to provide us with sufficient notice of your absence your options are:
  • Send a friend or family member to do the class in your place
or
  • You can reschedule your class but will have to pay a fee for the flowers/succulents and materials. Re-scheduled class FEES are:
    • $25 per person for terrarium workshop
    • $40 per person for vase arrangment workshop
    • $35 per person for hand tied bouquet workshop
    • $40 per person for Christmas wreath workshop 
or
  • A pick up for workshop material + a written instruction can be arranged for collection
To re-schedule your class please email info@flowerlaneandco.com.au