COVID-19 Cancellations and Studio Entry & Code of Conduct Policy

Covid-19 Studio Entry & Code of Conduct Policy 

a.   Face Masks As from Friday, 25 February 2022, Guests will no longer be required to wear a face mask at our NSW studios. It is Guest responsibility to have a face mask with them as we will not be supplying face masks at our studios. Guests are permitted to remove their face mask whilst eating and drinking.

b.   QR Code Check-in As from 6pm, Friday 18 February 2022, Guests are no longer required to provide their name, email address and/or telephone number by entering it into the requisite QR register or by using our manual process.

 

Covid-19 Related Cancellation Policy

a.   Lockdown If WE are required or effectively required by the Government to close OUR studio(s)  (whether it be the Federal or relevant State government, municipality or other governing body, hereunder “Government”), and WE are therefore unable to run the session/event you are booked into, WE will issue you a coupon voucher for the full value of your order which you can use to reschedule yourself to another session of your choice of equivalent value (subject to availability).

b.   Reduced Studio Capacity If WE are required to or effectively required to reduce the capacity of OUR studio(s) rather than close, WE will issue a coupon voucher for the full value of your order which you can use to reschedule yourself to another session of your choice of equivalent value (subject to availability) for those guests that placed their order exceeding the reduced studio capacity.